Monthly Archives: April 2013

Going Mobile: Mobile Investment Data at Your Fingertips

Jeremy Skaling, Head of Product Management


If you find yourself glued to a smart phone or tablet, you are not alone. Last year, mobile data spending outpaced voice expenditures for the first time. If the general population is consuming most data via mobile devices, it’s naturally where individuals will gravitate to monitor investment data. In anticipation of this shift, we have made strides in bringing investment management software to your fingertips. Last year, we started working with MicroStrategy® Incorporated to integrate the MicroStrategy Business Intelligence Platform™ with Eagle’s portfolio management solution. With this collaboration, Eagle clients will be able to access highly visual dashboards and portfolio data on the web, on mobile devices, or via Microsoft Office applications to perform portfolio analytics and in-depth risk and performance analyses.

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Building a Community to Navigate Change

Diane McLoughlin, Head of Client Relationship Management


Industry changes have reoriented our clients’ businesses and we have altered the way we serve our clients in response. Eagle’s Global Client Coverage Model organizes client touch points into three key roles: the relationship manager, the project executive and the client operations manager. Eagle’s relationship manager is committed to aligning overall business objectives with the capabilities of the Eagle solution. The relationship manager has end-to-end accountability of the relationship throughout the client lifecycle and helps to ensure alignment of short, intermediate and long-term goals. The client operations manager is the main point of contact for technical support on a 24/7 basis and the project executive oversees implementation activities. The project executive is dedicated to helping the client successfully deploy the solution while helping to ensure benefits by using our best practices.

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